When retaining Our services, you can be assured of the finest quality and craftsmanship available.
Our factory trained technicians service the following equipment: We have a flawless record of being one of the best service and repair centers for vacuum pumps and blowers in the southeastern United States.Our commitment to service and quality has gained us this reputation. If you have any concerns, do not hesitate to call us we’re here to help.Vactek provides expert factory service on vacuum pumps, vacuum boosters and PD blowers from very small hand held units to very large systems. Once the return is received and inspected, we will issue a store credit or credit the credit card used for the original purchase.
This number will allow us to track your order, should it encounter any problem during its transit. Save your return tracking number, and if possible, email it to us so that we can track the return. Return the product using your preferred shipping method to the address we provided. If it is not, a delay in processing is possible. A return must be adequately marked with an RMA number. If approved, an RMA number, return shipping address, and restocking fee percentage if applicable will be provided. To Return An Item: Please email a request for return including your order number, part number, quantity and reason for return. If you decline shipment of an order, the procedure will follow the guidelines of our standard return policy. Understand that an order cannot be cancelled following its shipment. Our Customer Service Representatives will guide you through the process of submitting a warranty claim or Request for Return. Contact us with any questions regarding our warranty and return policies. Custom ordered, OEM, and some electronic parts/equipment are not always returnable. Note: Compressor oil and lubricant sales are final and we do not offer a return. RepairEthan KelleyDiesel TechnicianHouma, LouisianaGrowing up Ive always. If the item is not commonly carried, the restocking fee will reflect that of the original manufacturer. Repairing mud pumps, when they are drilling new oil/gas wells is the coolest. If you are returning an item, a restocking fee of at least 25% of the total will be incurred. Should you wish to return a product for a reason not previously listed, a Request for Return must be submitted within 30 days of receipt of the order. A Customer Service Representative will provide you with the return shipping address, freight account, and RMA number, ensuring that you can easily return all damaged or defective parts.
Additionally, you will receive full credit for the original purchase amount. If the situation is not fully resolved with the replacement parts, we will cover the return freight costs. Replacements will be processed and delivered as efficiently as possible, at no additional cost to you. If you are able, photograph the damages include this photograph with the Request for Repair form, or email us at. If the product is impaired, but the packaging is damaged, alert us immediately. Once items have been thoroughly examined, if you wish to replace them, we ask that you submit a Request for Return form or call us directly at 1-87.
Ensure that they take note of it on the delivery bill. Otherwise, we will ensure that you receive a full credit for the original purchase.ĭamaged or Defective Parts If upon delivery you find that your order has been damaged en route, bring this to the attention of the delivery person immediately. If you seek to exchange an incorrect product, the exchanged product will be delivered as efficiently as possible. One of Customer Service Representatives will gladly assist, through provision of the return shipping address, freight account, and RMA number. Returns Due to Our Mistake If we have made an error in the implementation of your order, and you wish to return it, we ask that you complete and submit via email a Request for Return form or call us directly at 1-87. If additional assistance is required, or if you have questions or concerns regarding the product, do not hesitate to call and speak with one of our Customer Service Representatives. R5RA0063/0100 Coupling sleeve vacuum pump repair parts Nylon sleeve for BUSCH PN/0512000004. Our return policy is below, and we ask that you take the time to review it in its entirety. Since 1988, our machinery repair business has focused on industrial pumps, heat exchangers, gearboxes and cylinders. After an item has been delivered and reviewed, if you see that it is not the necessitated product, you can return the item to.